Enroll in Hilo by Hydro-Québec and receive rewards!

Receive up to $350 bonus for enrolling your qualifying Mysa Smart Thermostats in Hilo. PLUS annual rewards* for participation.

*The average reward for the 2023-2024 season was $135.

Shop Mysa How to Enroll

What is Hilo by Hydro-Québec?

Hilo by Hydro-Québec is an innovative, consumer-focused Demand Response (DR) program that uses connected technology like Mysa Smart Thermostats to help electrical utility providers lessen strain on the electrical grid.

While DR programs can vary from utility to utility, they usually look like this:

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Our Demand Response Promises

Mysa is working with utility providers to create the energy grid of the future - but our family of customers always comes first.

Consent.

Your Mysas will not be automatically enrolled in a DR program without your consent, even if your utility provider has a program in place.

Control.

You will always have control of your Mysa thermostats’ set points.

Comfort.

During any Mysa DR event, you can override changes at any time, for any reason.

Cozy NewsOver 80% of families* surveyed said their comfort was not disrupted by DR events.
* Based on 2024 BC Hydro Peak Rewards post-program survey

Why join Hilo by Hydro-Québec?

By working together to make small, comfortable changes to our home heating use, we can ensure that peak demand is met without overloading the electrical grid - reducing reliance on costly, fossil fuel-burning peaker plants.

How to Enroll in Hilo by Hydro-Québec

Step 1:

Get compatibles Mysa thermostats

Check if your Mysa thermostats are compatible or take advantage of fast and FREE shipping as well as exclusive offers by purchasing new thermostats directly on getmysa.com. Install and pair your new Mysas with the app.

Shop Mysa

Step 2:

Order your FREE Hilo Hub

Go to the Hilo website to order your FREE Hilo Hub. Ensure that you select Mysa as your smart thermostat when placing your order.

Already have a Hilo Hub connected? Simply add your Mysa to your Hilo app.

Order Your Hilo Hub

Step 3:

Enroll Your Mysa

Once you receive your Hilo Hub in the mail, the Hilo team will email you with connection instructions, including how to add your Mysa to your Hilo app.

How to Enroll Your Mysa