Enroll in Hilo by Hydro-Québec and save!

Receive up to $1100 bonus for enrolling your qualifying Mysa Smart Thermostats in Hilo. PLUS savings with Hydro-Québec's Rate Flex D, automate your connected devices during peak demand events, and save up to 20% on your winter electricity bill.

Shop Mysa How to Enroll

What is Hilo by Hydro-Québec?

Hilo by Hydro-Québec is an innovative power management program that uses connected technologies, such as Mysa smart thermostats, to help reduce pressure on the electrical grid during winter peak demand events. This program encourages customers to automatically adjust their energy consumption during periods of high demand by offering savings on their electricity bill and financial incentives. By automatically reducing the consumption of connected devices during peak demand events.

Our 3 pillars of demand response

At Mysa, we’re helping to build the future energy grid, and we’re doing it by putting homeowners first.

Consent.

Mysa always requires a user's consent before a home and its thermostats are enrolled in a DR program.

Control.

Participants always have control of their thermostats and can opt out or override an event any time.

Comfort.

During any Mysa DR event, you can override changes at any time if you notice a difference in your comfort level.

(*Based on responses from BC Hydro Peak Saver demand response program 2024 post-program survey.)

How to Enroll in Hilo by Hydro-Québec

Step 1:

Get compatibles Mysa thermostats

Check if your Mysa thermostats are compatible or take advantage of fast and FREE shipping as well as exclusive offers by purchasing new thermostats directly on getmysa.com. Install and pair your new Mysas with the app.

Shop Mysa

Step 2:

Order your FREE Hilo Hub

Go to the Hilo website to order your FREE Hilo Hub. Ensure that you select Mysa as your smart thermostat when placing your order.

Already have a Hilo Hub connected? Simply add your Mysa to your Hilo app.

Order Your Hilo Hub

Step 3:

Enroll Your Mysa

Once you receive your Hilo Hub in the mail, the Hilo team will email you with connection instructions, including how to add your Mysa to your Hilo app.

By connecting your Mysa to Hilo, you consent to enroll in Rate Flex D, and the rate starts to apply either the day after pairing OR December 1st, 2025, whichever comes first.

How to Enroll Your Mysa

Program Details

Available to eligible Hydro-Québec customers only.

Eligible Mysa products include: Mysa for Electric Baseboard Heaters V1 and V2, Mysa LITE for Electric Baseboard Heaters.

Participants can receive $70 per eligible Mysa LITE for Baseboard and $110 per eligible Mysa for Baseboard V2 or V1 that is connected in the Hilo app.

Maximum of 10 eligible Mysa Smart Thermostats per home.

To sign up for the Hilo service, you must be eligible for Rate Flex D and be the account holder, co-holder, or authorized representative on a Hydro-Québec residential account.

To receive financial assistance on your Mysas, you must:
- be subscribed to Rate Flex D
- remain on that rate throughout the agreement period
- agree to the applicable terms (Participant Agreement and/or financial assistance agreement) for a minimum of 12 months

How To Enroll Discover the program Learn more about Hilo and Rate Flex D